Terms & Conditions

1. Introduction

Welcome to Tauranga Eye Specialists’ website (the “Website”). These Terms and Conditions (“Terms”) govern your use of our Website. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, you should refrain from using our Website.

2. Medical Disclaimer

The content on this Website is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified ophthalmologist or other healthcare provider with any questions regarding a medical condition.

3. Use of Website

You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights or restrict the use of this Website by others. You must not misuse the Website, introduce viruses, attempt unauthorised access, or use the Website in any way that could damage its functionality.

4. User Accounts and Patient Information

While patient accounts are not currently mandatory, our long-term goal is to introduce account creation for streamlined access to services. At present, we collect patient information through various forms, including new patient registration, pre-theatre assessments, health questionnaires, and service-specific forms for dry eye treatment and refractive/laser eye surgery.

These forms collect the following information, depending on the service or purpose:

  • Personal Identification Information: Name, date of birth, contact details (email, phone number, address), NHI number, cultural needs, and other relevant details required for your appointment or treatment.
  • Medical Information: Details about your eye health, medical history (including previous procedures or surgeries in the last 10 years), medications, anaesthetic history, allergies, and any prior treatments or prescriptions provided by us.

5. Privacy and Data Protection

Your use of this Website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using this Website, you consent to the collection and processing of your data as described in our Privacy Policy. Your information may be used for:

  • Appointment scheduling (when available)
  • Patient records
  • Marketing communications
  • Your data may be shared with third parties, such as email providers (eg. MailChimp) and appointment scheduling providers when online booking is implemented.

6. Intellectual Property

All content, including text, images, graphics, logos, and software, is the property of Tauranga Eye Specialists and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or modify any content without prior written permission.

7. Third-Party Links

This Website may contain links to third-party websites. These links are provided for convenience only, and we do not endorse or assume responsibility for the content, policies, or practices of any third-party sites.

8. Cookies and Analytics

This Website uses cookies and analytics tools, including Google Analytics and Meta, to enhance user experience and collect data on website usage. By using the Website, you consent to the use of these technologies.

9. Limitation of Liability

We make no warranties or representations regarding the accuracy, completeness, or reliability of any information on our Website. To the fullest extent permitted by law, we shall not be liable for any loss or damage, direct or indirect, arising from your use of this Website or reliance on any information contained herein.

10. Changes to These Terms

We reserve the right to modify these Terms at any time without prior notice. Changes will be effective upon posting on this Website. Your continued use of the Website constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.

12. Contact Information

If you have any questions regarding these Terms, please contact us at:

Tauranga Eye Specialists
Address: 25 Park Street, Tauranga 3110, New Zealand
Email: info@teye.co.nz
Phone: (64) 07 578 7508